Shipping Policy

We believe in providing a seamless and reliable shopping experience. To better understand how we handle shipping and delivery, please review our Shipping Policy for important details.

We offer a flat shipping fee for addresses within 50km of any metro city across Australia. There may be additional charges for regional areas which will be communicated accordingly. Contact us to get a quote on your shipping costs.

As we pride ourselves in providing you with authentic, handcrafted marble from India, we take care in ensuring your product is delivered to you within the expected timeframe. We use a safe and reliable logistics partner - Sky Barge Private Limited, who are global professional shipping service providers since 30+ years. They are industry experts in shipping and provide efficient, safe, and cost-effective freight services.

Once you have placed your order, we will arrange a date and time for your Goods to be delivered by phone/email.

We will obtain your permission for the Goods to be signed for, or to be left in a safe area. If you have opted to have the Goods be signed for and the authorised person is not there to sign for it, carrier charges may be applied for return to our depot for which you may be liable. Subsequent delivery service will incur additional charges which will be determined by us.

We expect delivery times to vary between 4 and 16 weeks depending on available of raw materials, pending orders and logistics. Recent global macro-economic conditions have put additional stress on costs of goods, labour and logistics.

Please note that any delivery costs are non-refundable.