Privacy Policy
Your privacy is important to us, and we want to ensure that you have full transparency and control over how your data is handled. Please take a moment to review our Privacy Policy for detailed information on how we safeguard your information.
Last Updated: 01/10/2024
Introduction
Carvus values the privacy of its customers and is committed to protecting personal information in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy outlines how we collect, use, disclose, and store your personal information when you use our services or interact with our website.
Collection of Personal Information
We may collect personal information that you provide to us directly, such as:
Name, email address, phone number, and delivery address.
Payment details, such as credit card information, processed securely through our third-party payment providers.
Information about your interactions with our website, including IP address, browser type, and cookies.
We collect this information to provide you with our services, process transactions, improve our offerings, and for marketing purposes.
Use of Personal Information
We may use your personal information for purposes including but not limited to:
Fulfilling and delivering your purchases.
Communicating with you about your orders, inquiries, or requests.
Sending you promotional materials and special offers. You can unsubscribe at any time by clicking the link at the bottom of our promotional emails.
Complying with legal or regulatory obligations.
Disclosure of Personal Information
We do not sell your personal information to third parties. However, we may share your information with trusted third parties to facilitate our services, such as:
Payment processors to handle secure transactions.
Shipping providers to deliver your orders.
IT service providers to manage and improve our website.
We may also disclose your information if required by law or as necessary to protect our legal rights.
Your Rights and Choices
You can request access to the personal information we hold about you or request corrections by contacting us at hello@carvus.com.au.
You can opt out of receiving marketing materials at any time by following the unsubscribe link in our emails or contacting us directly.
While we strive to honour "Do Not Track" signals from your browser, please note that some features of our website may still involve data collection as described in this policy.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website. You can adjust your browser settings to refuse cookies; however, this may affect the functionality of our site.
Data Security and Storage
We implement robust security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. We retain your information only for as long as necessary to fulfil the purposes outlined in this policy, unless otherwise required by law.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, operational needs, or legal requirements. Updated versions will be posted on our website, and we encourage you to review the policy periodically.
Contact Us
If you have any questions about this policy, wish to access or correct your personal information, or want to withdraw your consent for marketing purposes, please contact us:
Email: hello@carvus.com.au